FAQ

• What are the max and min players for each game?

  The Gold Getaway – Virtual 360
  Min 4 – Max 120

  Station M – Live Remote Actor
  Min 4 – Max 8

  Game Night
  Min 2 – Max 8

• I cannot find any dates that I can attend. When do tickets become available?

  We open our tickets to the public two months in advance, so keep an eye on our website for when tickets become available or subscribe to our mailing list.

• Do you have gift vouchers?

  Yes! Click on ‘gift cards’ located in our main nav to learn more.

• Are tickets refundable?

  No. All sales are final. Please be aware that our game is a live event, so once the booking is confirmed, refunds, cancellations or reschedules are not accepted.

• Are tickets transferable to my friend?

  Yes. You can give/sell your tickets to another person.

• Can I put all the tickets under my name?

  Yes. Please make sure that you (or your friend) come prepared with your booking confirmation email just in case.

• Can kids play the game?

  The minimum age to play our games is 10, with the exception of The Dragon’s Song which has a minimum age of 8. Everyone under 16 years old must be accompanied by an adult, and we require one adult per five children in the game. Note that the chaperones are considered players and count towards the maximum capacity of the room.

• Do you offer corporate bookings?

  Yes. We’d love to host you and your group of friends or co-workers! e-mail us at team@secretcityadventures.com to book a private game or visit our Corporate Events page for more details.

• How long is the escape game?

  You are in the escape game for up to 60 minutes and there is a 15-minute introduction and “outro” at the end of each game. Your entire experience is 90 minutes.